PRIVACY POLICY

At Red Apple Stores, the security and integrity of our customers' personal information is important to us. We take reasonable measures necessary to protect the privacy of our customers, while providing the high-level communication services they expect.

Red Apple Stores has in place reasonable privacy and security practices to safeguard our customers' personal information. These practices are reviewed, and if necessary revised, on a regular basis. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while Red Apple Stores is committed to protecting your personal information, Red Apple Stores cannot ensure or warrant the security of any information you provide to us.

Personal information collected by Red Apple Stores is information about an identifiable individual that may include such information as your name, e-mail address, mailing address, shopping interest and intentions.

At Red Apple Stores, we collect and use customer information, including for one or more of the following purposes:

  • To provide a positive customer experience
  • To understand customer requirements
  • To make information available regarding products and services offered by Red Apple Stores
  • To communicate marketing and advertising messages with customers via digital and offline channels (e-mail, mobile, social networks, postal mail, etc.).
  • To manage and develop Red Apple Stores business and operations
  • To meet legal and regulatory requirements
  • To otherwise provide services to members of the public.

Red Apple Stores does not use or disclose personal information for purposes other than those for which it was collected, except with the consent of the individual or as required by law. For example, at times Red Apple Stores may provide your personal information to joint promotion partners and third parties who provide services on Red Apple Stores’ behalf. These entities may use the information solely in conjunction with the specific promotion services they provide for Red Apple Stores (e.g. fulfillment of an order; responding to your question or comment; providing a promotional prize; deployment of a consumer survey; investigation of a complaint).

Red Apple Stores retains personal information only as long as is reasonably necessary for the fulfillment of those purposes.

[Red Apple Stores may use cookie technology, web beacons and other similar devices on this Website to enhance functionality and navigation for our visitors. Information tracked through these mechanisms includes, but is not limited to: (i) your IP address; (ii) the type of web browser and operating system being used; (iii) the pages of the Website a user visits; and (iv) other websites a user visited before visiting this Website. If you wish to disable cookies, refer to your browser help menu to learn how to disable cookies. Please note that if you disable cookies, you may be unable to access some customized features on this Website]. [NTD: DOES THIS APPLY TO US? SEE ALSO EMAIL COMMENTS ON ONLINE BEHAVIOURIAL TRACKING AND ADVERTISING]

Red Apple Stores informs customers of the existence, use and disclosure of their personal information upon request and gives them access to their information.

Red Apple Stores strives to ensure that customer information is accurate, complete and up-to-date. Customers can challenge the accuracy and completeness of the information and request amendments as appropriate.

A senior company officer has been appointed as the Privacy Officer at Red Apple Stores. The Privacy Officer is accountable for all personal information at Red Apple Stores. You may contact the Privacy Officer at:

By Mail:
Chief Privacy Officer
Red Apple Stores
6877 Goreway Drive, suite 3
Mississauga ON, L4V 1L9

info@redapplestores.com

For the following information customers may contact a Red Apple Stores customer service representative who, if necessary, will refer the customer to the Red Apple Stores Privacy Officer:

  • Obtain more information about Red Apple Stores Commitment to Privacy
  • Access, or obtain more information about, their personal information held by Red Apple Stores so that you it can be corrected, updated or deleted from our files;
  • Make a privacy-related complaint

Red Apple Stores is committed to protecting the privacy of children and we do not knowingly solicit personal information from children under the age of 13. If a child has already provided us with personal information, his or her parent or guardian may contact us for the purpose of deleting this information.

Some or all of the personal information Red Apple Stores collects may be stored or processed on servers located outside your jurisdiction of residence, including in the United States, whose data protection laws may differ from the jurisdiction in which you live. As a result, this information may be subject to access requests from governments, courts, or law enforcement in those jurisdictions according to laws in those jurisdictions.